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Giver

Mr. Ricardo Alexandre Oliveira

Management
Customer ServiceTrainingProject ManagementNetworkingTestingITBusinessCreativeBusiness Intelligence

Highly creative and reliable IT Senior Executive

Hamburg Area, GermanyInformation Technology and Services
Current
  • Father @ At Home
  • Head of Business Intelligence - HeadQuarter @ Hamburg Süd

Summary

16 years of professional experience in the areas of IT and customer service of multinational-large companies, serving in management of outsourcing contracts, management of IT services, and project management;

Leader of leaders, managed a team of 150 employees;

Business Intelligence expert since 2002; leading several regional innovation projects as well as one Global BI project in 2007 by Maersk; developed regional DWH and BI in Hamburg Sud RSE; managing the HeadQuarter BI team at Hamburg Sud since 2015.

Highly creative, seeking constant innovation and improvement;

Project Manager implementing global systems (ERP, CRM, Call Center, Business Intelligence), working on the creation, testing, training and go-live of the largest system implementation of Maersk. (over 12,000 users and 100 countries);

Successfully migrated 1,200 users from Novell to Microsoft environment. Total redesign of network and servers architecture, usage of thin clients, Citrix desktops/servers, within timeline and with 1/3 of the cost (internal benchmark with other regions, i.e. saving 1.2 mio Euros in a 7 months project);

E-commerce award in 2002, and responsible for creating an E-commerce portal for Cabotagem-Aliança in 2012;

Experienced leading systems development in java, oracle, .net and ms sql; Hands on, installation and setup of VMware Cluster, Virtual Machines, MS SQL, Win Server, Linux, Proxy.

SAP Academy (MM/WM/SD) and good knowledge of CO/FI;



Specialties: project management, change management, international shipping, IT, implementing new system, creating new system, networking, innovation, team work, e-commerce, training, collaboration, ERP, CRM, BI, e-learning, application portfolio, international environment, E-commerce system, Implementation planning, global business processes, thinkering.

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Please choose how we can both help the cause

Short Quiv
A Short Quiv is a one sentence question, followed by a one sentence answer. Quick, simple, and to the point.
EXAMPLE: In your experience, what are the top 3 PR agencies for early-stage mobile startups?
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Quiv
You may ask any question (within reason). It should be limited to what you believe the Giver is able to answer.
EXAMPLE: As a photographer - can you provide some guidance on what type of camera equipment you would recommend for indoor stills?
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Phone call
You can have a short, up to 15 minute phone call with the Giver, at a time convenient to both of you.
EXAMPLE: I'd like to discuss your experience in replace an engine on a 1967 Ford Mustang.
Call me
Video chat
You can have a short, up to 30 minute video conversation with the Giver, at a time convenient to both of you.
EXAMPLE: Before I go on a 6 months trek in the Amazon, I’d like to learn from your experiences there.
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Meet for a coffee
You can set up a meeting, up to 45 minute long with the Quiver. You will need to buy the coffee :-)
EXAMPLE: You've had a lot of experience scaling companies. I'd like to spend some time with you to learn from your experience.
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World Wildlife Fund Inc

Environmental

Multinational conservation organization working worldwide to combat climate change, save endangered animals, protect wild habitats, and transform market forces to act in harmony with nature.

To conserve nature and reduce the most pressing threats to the diversity of life on Earth.